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Frequently Asked Questions
How do I purchase a prompt pack?
After purchase, prompts are immediately available in your library. Go to "My Library" in the navigation to access all your purchased packs and downloads.
What AI models are your prompts compatible with?
Our prompts work with Midjourney, Stable Diffusion, DALL-E, Leonardo AI, and most major AI art generators. Each pack specifies recommended models, but feel free to experiment!
Can I get a refund?
We offer a 7-day money-back guarantee on subscriptions. For individual pack purchases, please contact support within 48 hours if you experience any issues.
Do you offer bulk licensing for teams?
Yes! We offer custom team plans for agencies and businesses. Contact us at enterprise@imagica.ai for volume pricing and team management features.
How often do you add new prompts?
We add new prompt packs every week. Subscribers get early access to new releases and exclusive packs not available for individual purchase.
Refund Policy
Subscriptions:
7-day money-back guarantee. Cancel anytime within the first week for a full refund, no questions asked.
Individual Packs:
Due to the digital nature of our products, we generally don't offer refunds on individual pack purchases. However, if you experience technical issues or the prompts don't work as described, contact us within 48 hours.
Technical Issues:
If you can't download or access your purchase, we'll work with you to resolve the issue or provide a full refund.
All refund requests should be submitted via email to support@imagica.ai with your order number and reason for refund.